If Colonial installs the plant, We guarantee the plant for 2 full years. If the plant dies in the first year, Colonial will re-plant the item at no charge. If the plant dies in the second year, Colonial will only provide a replacement plant. For many plants, an extended one year warranty is available for purchase.
If customer installs the plant, Colonial guarantees to replace the plant for one full-year for the purchase price of the plant. To replace a dead plant, customer must present register receipt along with the defective plant root ball. Plant material is guaranteed at the purchase price (per receipt) or store credit if the plant is not in stock.
Sorry, NO CASH REFUNDS. One time replacement only. Plants taken as a replacement are not covered under warranty.
The warranty does not apply to:
Annuals, tropicals, sod and clearance items. We also do not warranty damage caused by improper watering, drought, flood, wind, fire, snow, ice animals, or pests.
Our Return Policy
All Greengoods must be returned within 48 hours from the date of purchase. Must be in the same condition as when it was purchased. Hardgoods/Chemicals must be returned within one week from date of purchase.